DV Cleared Service Desk Analyst
Corsham, Wiltshire, South West, United Kingdom
Experis
Service Desk jobs assigned by Service Desk Manager Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager To perform and complete the daily check … list and report any issues to the Service Desk Manager Proactively reporting any potential improvements in processes or procedures to the Service Desk Manager/Operations Management Report any potential security risks using the directed authority processes as soon as possible … Conduct account management and processing in line with authority access management procedures particularly focused on application or permissions for Base Skype Managing incidents within the system environment and across specified system boundaries Receiving and provisioning user accounts using bespoke system tooling Supporting the Continual Service Improvement of existing Incident management processes More ❯
Employment Type: Contract
Rate: £400 - £450 per day
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