2 of 2 Contract Remedy Jobs in Corsham

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

Defence stakeholders. Produce clear testing documentation, evidence packs, and reports to support governance and assurance activities. Manage incidents, defects, and service requests using BMC Remedy . Contribute to continuous improvement initiatives across testing processes and quality assurance activities. Ensure compliance with Defence security policies, standards, and service management frameworks. … Defence environments. Strong understanding of software and systems testing methodologies. Experience producing structured test documentation and execution evidence. Hands-on experience using BMC Remedy for incident management, defect tracking, or service management activities. Excellent analytical and troubleshooting skills. Ability to work effectively within multi-disciplinary technical teams. Strong communication ...