a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven customer service tools. You'll work closely with Subject Matter Experts, Operational Teams, and Technology Partners to ensure our knowledge base is accurate, accessible, and aligned with business goals. More ❯
a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven customer service tools. You'll work closely with subject matter experts, operational teams, and technology partners to ensure our knowledge base is accurate, accessible, and aligned with business goals. More ❯
a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven customer service tools. You'll work closely with subject matter experts, operational teams, and technology partners to ensure our knowledge base is accurate, accessible, and aligned with business goals. More ❯
Salesforce Consultant (Einstein AI) | 3 Months | £400–£500 per day | Outside IR35 We’re recruiting for an experienced Salesforce Consultant to play a key role in evaluating and optimising Salesforce usage for our client, with Einstein AI , Sales Cloud and Service Cloud as key focuses.This is a 3-month contract with high likelihood of extension. The position is determined as … the West Midlands. Key Requirements Proven experience as a Salesforce Consultant in previous roles. In-depth knowledge of Sales Cloud , Service Cloud , and workflow automation. Solid understanding of Einstein AI features and their business applications. Previous experience leveraging AI features such as predictive insights, forecasting, automation, next-best-action etc. Hands-on experience with system integrations including APIs and middleware. … next If this Salesforce Consultant role sounds like a good fit, please apply with your most up-to-date CV and we'll be in touch. Salesforce Consultant (Einstein AI) | 3 Months | £400–£500 per day | Outside IR35 More ❯
