2 of 2 Contract Customer Service Jobs in Cumbria

you want to be part of a dynamic team implementing innovative technologies that drive transformation in healthcare? North Cumbria Integrated Care NHS Foundation Trust is seeking a motivated IT Service Desk Assistant to join our team based in Carlisle . This role not only involves supporting our busy IT Service Desk but also assisting colleagues and staff with … the deployment of a new software system. Our IT Service Desk operates Monday to Friday from 08:00 to 18:00, with a rota system in place to ensure full coverage during these hours. Please note: occasional work outside of these core hours may be required to support the deployment of our new EPR software, depending on service … basic 1st line remote technical support. Triage guidelines will be followed to ensure the necessary information is captured to facilitate the resolution or escalation of all reported incidents and service requests. You will be required to resolve the maximum number of incidents at first contact within agreed timescales. As well as providing advice and 1st line technical support, the More ❯

moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key Skills/requirements To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand … can-do mentality and approach to delivery Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Strong customer service focus and attention to detail. Ability to travel. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and More ❯