2 of 2 Contract Problem-Solving Jobs in Derby

team to collaborate. What you will be doing: - Provide a single point of contact to internal colleagues reporting IT related issues - Diagnose and resolve technical issues using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to More ❯

/sites * Knowledge of IT equipment Install/Move/Add/Change and disposal processes * Familiarity with ticketing tools for incident and request tracking * Strong troubleshooting and problem-solving skills. Excellent communication skills for status updates and user interaction Additional Information: * Interview Process: 1-stage interview with Deployment Manager * Team: You will work alongside 5 other engineers More ❯