Senior Contract Manager
- Hiring Organisation
- Futures
- Location
- Exeter, Devon, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £350 - £500 per day
resolution and lessons learned are embedded. Prepare and lead supplier meetings, governance boards, and performance reviews, producing clear actions and measurable outcomes. Service Performance & ITIL/Service Levels Manage and improve service performance against SLAs/KPIs , ensuring effective reporting, insight, and corrective action plans. Apply ITIL-aligned approaches … accountability , including managing strategic suppliers. Confident operating at senior level, able to challenge constructively and negotiate effectively with supplier leadership. Practical understanding of ITIL concepts and managing services via SLAs/KPIs (certification beneficial but not required). Experience of ICT financial management : budgeting, forecasting, invoice validation, and value ...