1 to 2 of 2 Contract Customer Service Jobs in Dorset

heavy focus on Electronic Patient Record systems and clinical applications but other applications are also covered. We are looking for an individual with great service delivery skills, a positive attitude, good communication and interpersonal skills, with an understanding of how to get the best out of digital applications. The … to allow flexibility in where you work where possible. It's a busy, positive, and supportive department with a real desire to provide great service delivery. The post is full-time at 37.5 hours for a fixed term until March 2025. Please do contact us if you have questions … clinical systems by being responsible for the effective technical configuration, implementation and testing of these systems. Act as 2nd line support for the Applications Service Desk, managing technical issues and requests through the full lifecycle to resolution. This is a fixed term role. For those with current NHS service more »

will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »