2 of 2 Contract Inclusion and Diversity Jobs in Dorset

Desktop Support Apprentice on a full-time, fixed term contract . In return, you will receive a £12,718 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic … outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered … and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The 1st Line Desktop Support Apprentice Role: As our 1st Line Desktop Support Apprentice, you will provide operational and technical desktop support to College students and staff via its service points More ❯

The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets … are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service … delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What we need from you: As an IT Service Local Delivery Analyst you'll need to have a high level of customer More ❯