Faults Coordinator - Nights
- Hiring Organisation
- Randstad Sourceright
- Location
- Poole, Dorset, South West, United Kingdom
- Employment Type
- Contract, Work From Home
Service Operations Centre and help to establish our department with both internal and external customers. Key Responsibilities: Taking calls through the Telephony System from Field Engineers, Contractors, Third Parties and our Customer. Optimising contract performance by liaising with the TfL fault desk, 3rd Parties, Engineers and Field management … possible and looking into older e-mails to action accordingly to progress them. Ensure all new faults are logged on InView and the information checked, closing down any duplicate faults where possible or putting into Exception if possible. Always think of reducing fault numbers where you can. Manage ...