in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software More ❯
in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal and external stakeholders Proficiency in using IT support software More ❯
Bournemouth International Airport, Hurn, Christchurch, Dorset, England, United Kingdom
SNG (Sovereign Network Group)
A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: Experience of troubleshooting and demonstrable problem-solving techniques. A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. Ability to be office based and travel More ❯
