2 of 2 Contract Problem-Solving Jobs in Durham

with Microsoft Active Directory Ability to triage, troubleshoot, and resolve IT incidents and service requests Understanding of incident and request fulfilment processes Strong problem-solving skills and attention to detail Ability to follow structured processes and maintain accurate documentation Willingness to learn new technologies and support service improvement ...

security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical approach to problem solving ...