ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to deliver high-quality IT More ❯
Office Administrator – Hartlepool My client is looking for a Office Administrator to complete setup of laptops, desktops and asset management within an office for a Windows 11 migration project. Key Responsibilities Office Administrator: Unbox, configure, and assemble laptops, desktops, and associated peripherals. Manage asset tracking and maintain accurate inventory records. Liaise with stakeholders and end users to ensure requirements More ❯
minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of More ❯
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯
Hartlepool, Seaton Carew, County Durham, United Kingdom
VIQU IT
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯