CPE (Customer Premises Equipment)Technical Investigation Engineer
- Hiring Organisation
- Flint Technology Services
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Contract
engineers, suppliers, and senior stakeholders alike. What you'll be doing Lead technical investigations into complex customer-impacting issues across Home Hubs, Wi-Fi systems, Digital Voice, and associated CPE products. Analyse logs, telemetry, packet captures, crash dumps, and customer evidence to identify likely causes of service failure. Design … recurring failure modes across the Home Hub estate and proactively drive customer experience improvements. Skills and Experience Proven technical expertise in consumer devices, Embedded systems, and broadband CPE products. Strong practical experience testing and troubleshooting Home Hubs, gateways, or Embedded networking devices. Strong Python skills ...