2nd Line Support
- Hiring Organisation
- Reed Technology
- Location
- Romford, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £200 - £220/day
resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system maintenance, updates, backups and asset management. Troubleshoot end-user connectivity and network issues where required. Essential Skills Previous experience in a 1st/2nd Line Support, IT Support Engineer … Support role. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory DNS & DHCP Group Policy (GPO) Print Management Hyper-V/Virtualisation Excellent troubleshooting and customer service skills. Full UK driving licence and access to a vehicle to travel between sites. Enhanced DBS (Update Service preferred). ...