2nd Line Support - Enhanced DBS
- Hiring Organisation
- vertex-it-solutions
- Location
- South East London, London, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £150 per day
Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server … with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls, and cybersecurity. Excellent communication, organisation, and customer service skills. Possess an Enhanced DBS clearance (essential) Experience working in a school required What We're Looking For A proactive, professional, and personable IT Support Engineer who is passionate ...