Enterprise Service Manager - ServiceNow Business Analyst - 100k
- Hiring Organisation
- Hybrid Global Solutions Limited
- Location
- East London, London, United Kingdom
- Employment Type
- Contract
Workflow & Process Review: Partner with HR to review and redesign processes to maximise the benefits of digitising workflow. This means actively identifying where AI, automation and agentic handling caneliminate steps, reduce effort and deliver measurable efficiency gains . HR Application Configuration & Delivery: Scope and deliver ServiceNow capabilities that support … through self-service channels. Identify opportunities to extend NowAssist beyond simple deflection toward proactive, agentic handling of routine requests end-to-end. Integrations & Automation: Seek opportunities to remove inefficiencies within our operating models by connecting systems and automating handoffs between them. Identify where Integration Hub, automated triggers ...