2 of 2 Contract User Experience Jobs in East London

Celon is seeking a dynamic and User focused Service Relationship Lead to join our growing team on a 6 -month fixed-term contract, with an immediate start and the potential to extend. Working as an extension of our clients teams, including some of the UKs largest organisations, this is a key role focused on engaging IT Users - track ing … measur ing and report ing on Users experience using IT Services end-to-end, to drive continual service improvement and value of IT Services . The role will include the following areas of responsibility : XLA (Experience Level Agreements) Colleague Experience Surveys Reporting/Dashboards Manage complaints Maintain Continual Improvement Plans Attend/Lead Service Relationship Meetings The … identifying key trends , and communicat ing insights clearly and effectively . Key Responsibilities: Lead Service Review: Chair regular internal Service Reviews with departments, as a forum to capture Service Experience and Value of IT, document ing and track ing minutes and actions Measure Experience: Create and maintain Colleague Experience Surveys to build data-driven insights and drive More ❯

of a team and want to learn new technologies and promote best practice. Mercator Scala Developers work collaboratively in multi disciplinary agile scrum teams to develop, modify and maintain user interfaces for new digital services. Using agile methods, you will work closely with other members of the scrum team throughout the development cycle in order to design, build, test … maintain and support the new digital services. As a Scala Developer you will : Build, deploy and operate outstanding digital services within an agile environment that meet well defined user needs Deliver application designs that meet web standards, ensuring that key elements are built in from the outset Collaborate with design specialists to translate designs into high quality websites, apps … html emails, and interactive experiences Contribute to the development and continual enhancement of products Partner with product managers, design specialists, business analysts and software developers to facilitate a consistent user experience Participate in the rapid development of user driven digital prototypes Work in cross functional teams to write and test production quality, sustainable code for world-class More ❯