tasks including unpacking, setup, configuration, and deployment Execute device build and wipe tasks, and report DOA/faulty devices Provide build completion updates to the Deployment Manager Update the AssetManagement Database (AMDB) Support peripherals including printers, scanners, wireless networks, and VPNs Manage IT equipment IMACD (Install/Move/Add/Change/Disposal) including data wipe … system Key Requirements Experience in corporate IT environments Strong troubleshooting skills across hardware and software Ability to manage laptop and device handover across multiple users and sites Familiarity with assetmanagement systems and documentation Excellent verbal and written communication skills Ability to collaborate effectively with other engineers and stakeholders Additional Information Interview Process: MS Teams/Telephonic/ More ❯
provider as a Technician 2. Job Overview: We are seeking an experienced Customer Engineer to support an onsite IT deployment project. The role involves end-to-end device lifecycle management including deployment, configuration, and support of laptops and peripheral equipment. Engineers will work collaboratively as part of a team of six to ensure seamless device refreshes and user onboarding … customer engineers are required on site. Perform device refresh tasks, perform device build and device wipe tasks. Provide device build completion updates to the Deployment Manager, Update the AMDB (AssetManagement Database), configuration and support of equipment. Key Requirements Manage laptop and device handover to multiple users and sites Support printers, scanners, wireless, VPN, etc. IT equipment Install … Track and resolve incidents and requests through the client's ticketing tool * Support post-deployment monitoring, optimisation, and user feedback collection. Backup, restoration, and migration of user data Inventory management of IT assets including asset auditing Collaborate with other engineers and stakeholders to resolve complex issues Excellent verbal and written communication skills Computer experience, ideally in a corporate More ❯