2 of 2 Contract Customer Experience Jobs in the East Midlands

talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based … others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience ...

changed and creating new knowledge articles to close the knowledge gaps. Queue Management Taking Switchboard overflow calls when they are busy. Key Requirements: Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call. Excellent telephone manner and written capability … essential. Ability to handle conflict Ability to be flexible and adaptable to change, even it is a total surprise. Focus on the customer experience. Team Player with the ability to focus on the team progression and not just your own. Reliable with good timekeeping. Confidence to speak ...