2 of 2 Contract Customer Experience Jobs in the East Midlands

high-volume data, identifying trends, and turning insight into meaningful operational improvements.This Data Analyst position will focus on real-time monitoring, forecasting and analysing customer contact trends across calls, emails and case management activity. You’ll also support CRM optimisation within Microsoft Dynamics 365, helping improve how customer interactions are managed and reported.Working as a Data Analyst, you’ll collaborate closely with operational leaders, customer experience teams and technical stakeholders to deliver clear, insight-led recommendations that improve service performance and decision-making.What You’ll Be Doing As a Data Analyst, you’ll monitor real ...

talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based … others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience ...