4 of 4 Contract IT Support Jobs in the East Midlands

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution To identify, diagnose, resolve and document technical IT problems and incidents Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and … email, web form or telephone 2. To perform effective incident resolution relating to the authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and root cause analysis 3. Configure and implement new computer systems as part of a desktop refresh … to continue to work with the Service Desk Manager and customers on breached calls where the resolution falls outside of agreed targets. This also includes logging, reporting and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite More ❯

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution To identify, diagnose, resolve and document technical IT problems and incidents Delivery of an effective and appropriate service to all service users, fairly and without discrimination click apply for full job details More ❯

Mercedes AMG HPP – Formula 1 - IT Support Engineer Trackside Northampton - Ongoing contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business Mercedes AMG HPP, based in Brixworth, Northamptonshire. You will be a key member within the team and … Engineering projects. The role is based 100% on site in Brixworth and will be responsible for factory based F1 track support. This role will include some factory-based track support of race weekends outside of normal working hours that will requiring some weekend and weekday late/night shift work. We're looking for a candidate who has good … experience in 1st and 2nd line IT support and who may be able improve reliability and availability across the IT application and infrastructure landscape. Ideally, we're looking for a candidate with good knowledge and experience in: Enterprise application, middleware and infrastructure technologies Database support, administration and optimisation Capacity, performance and availability monitoring Security, vulnerability and More ❯

Contract Duration: 12-Months Rate: £25.15 per hour Location: Derby, Onsite Eligibility: British Nationals Only Your New Role We are seeking a skilled Interim SC Cleared IT Support Technician to join our dynamic hardware team. The ideal candidate will have experience in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software … on a rotational basis. Your Responsibilities * Collaborate with the hardware team to diagnose and repair laptops and desktops. * Perform system builds and configurations for both laptops and desktops. * Provide support at the Tech Bar, assisting employees with IT-related issues on a rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. … Troubleshoot and resolve second-line tickets efficiently. * Deliver remote desktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have * Active SC Clearance * Proven experience in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in More ❯