Nottingham, Nottinghamshire, England, United Kingdom
Erin Associates
in a commercial setting. Windows environments, Microsoft Office suite, and system management software Hardware support Knowledge of Incident, Change and Problem Management processes. Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
and deregister users leaving the organisation, ensuring that users have appropriate permissions to access files and applications. While not essential, the following certifications will be highly regarded: CCNA, MCSA, ITIL Foundation, AZ-900, MCITP: Server Administrator, MCSE: Windows Server. Join us in making technology work for the community and start your journey with a leading UK charity. Wed love to More ❯
Lockington, Derby, Derbyshire, England, United Kingdom
James Andrew Recruitment Solutions (JAR Solutions)
second-line technical expertise to end users and ICT colleagues Deliver excellent customer services using telephone, face to face, email, video, and instant messaging Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management Procure ICT hardware, software and services whilst ensuring software licensing compliance Create high More ❯
Lockington, Derby, Derbyshire, England, United Kingdom
James Andrew Recruitment Solutions (JAR Solutions)
and instant messaging Resolve basic technical issues, including password resets, account unlocks, and software queries Escalate complex technical issues to second-line support teams when appropriate Work within agreed ITIL/Service Desk management processes, including Incident and Service Request management Maintain accurate records of all customer interactions and technical issues Follow up with customers to ensure satisfaction and issue More ❯
Ilkeston, Derbyshire, East Midlands, United Kingdom
Ad Warrior
to the role Willingness, interest and aptitude to keep up to date and learn software and hardware systems as required Demonstrate evidence of continual professional development and competence Desirable ITIL foundation qualification There will be a requirement for some travel around the Derbyshire and Nottinghamshire region for which a pool car can be provided. The normal working week is More ❯
