Contract Product Strategy Jobs in the East Midlands

2 of 2 Contract Product Strategy Jobs in the East Midlands

eCommerce Customer Success Executive

Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
internal teams to maximise digital sales and service excellence. Key Responsibilities Platform Operations & Optimisation Ensure TReS and ORP are fully operational and optimised for a seamless customer experience. Manage product and category listings to ensure accuracy, relevance, and availability. Monitor platform performance from search to checkout, ensuring a smooth and efficient buying journey. Customer Onboarding & Engagement Promote TReS and … to maximise customer onboarding. Manage onboarding requests with a target SLA of <48 hours, capturing preferences and favourites for repeat purchases. Deliver live chat support to assist customers with product queries, account setup, and order completion. Sales Enablement & Product Strategy Use business analytics and Google Analytics to understand customer behaviour and influence product strategy. Identify trends … gaps, and opportunities to refine the product offering and increase sales. Evaluate product presentation and descriptions to improve discoverability and conversion. Customer Satisfaction & Insight Own the customer satisfaction process, producing insights for internal and external use. Use feedback to continuously improve the customer experience and inform strategic decisions. Project Support & Innovation Support projects aimed at increasing online transactions More ❯
Employment Type: Contract
Posted:

Product Owner

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Huxley Associates
I am currently supporting a Financial Services client of mine who are looking to bring on a Product Owner on an initial 12 month contract with scope of extensions. This opportunity will require you to go into the Nottingham office 2 days a week with my client being able to pay up to £550 per day inside IR35 via … an umbrella. The role will involve working as part of a cross functional team including product, design, software engineering, quality assurance and commercial. The role has a focus on the delivery stage of the product lifecycle working with product managers who have more of a focus on the strategic and discovery stage. Maintaining, nurturing and improving our … product experience is a critical part of our business and our product owners are a key part of this. You'll have ownership and focus of a team backlog, working closely with our engineering team to plan and deliver features aligned to the product vision and strategy. You'll be working with a team to plan increments More ❯
Employment Type: Contract
Rate: Up to £550 per day
Posted:
Product Strategy
the East Midlands
10th Percentile
£344
25th Percentile
£357
Median
£381
75th Percentile
£403
90th Percentile
£426