2 of 2 Contract Roadmaps Jobs in the East Midlands

resolution rates Improve service experience metrics (e.g. CSAT, NPS) Strengthen supplier performance and reduce operational risk Deliver measurable progress against service maturity and innovation roadmaps What you'll bring - Proven experience leading large-scale IT service delivery and operations Strong stakeholder management skills, with the ability to influence at senior ...

success criteria across all phases Develop clear project documentation including business cases, charters, and initiation packs Produce and maintain detailed project plans, delivery roadmaps, and schedules Manage project execution, ensuring delivery against milestones, scope, quality, timelines, and budget Establish and maintain fit-for-purpose governance frameworks Provide accurate and timely ...