2 of 2 Contract Root Cause Analysis Jobs in the East Midlands

Lead resolution of high-priority network incidents and escalations. Act as the senior technical point of contact for complex issues. Support root cause analysis and continuous service improvement. Mentor engineers and promote technical best practice. Work within ITIL, SLA, change, and security processes. About You Proven Senior ...

deliver robust and effective solutions. Key Responsibilities: Support and maintain multi-site LAN, WAN, and wireless network infrastructure. Diagnose and resolve network incidents, including root cause analysis and preventative improvements. Deliver network changes, upgrades, and optimisation activities. Support the delivery of network projects, including HPE Aruba refresh ...