2 of 2 Contract SLA Jobs in the East Midlands

and efficient buying journey. Customer Onboarding & Engagement Promote TReS and ORP internally (sales, technical teams, Ricoh employees) and externally to maximise customer onboarding. Manage onboarding requests with a target SLA of <48 hours, capturing preferences and favourites for repeat purchases. Deliver live chat support to assist customers with product queries, account setup, and order completion. Sales Enablement & Product Strategy Use More ❯

reach its goals. Duties include: Create and update customer and vendor data in SAP MDG. Make sure all data processes follow company policies and standards. Consistently meet performance goals (SLA and KPI targets). Review data quality reports and identify ways to improve. Lead continuous improvement projects to deliver better, faster, more reliable data. Ensure all master data is reliable More ❯