4 of 4 Contract VoIP Jobs in the East Midlands

ITIL, service levels, or ticket-based support · Experience supporting customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP, PBX, SIP, or Teams Phone · Exposure to Microsoft Remote Desktop Services or other server technologies Professional Requirements · Clear written and spoken English · A friendly, patient ...

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

driving licence Desirable Skills Neo4J Graph Database experience Cloud technologies with a focus on security and resilience Linux/Ubuntu administration Active Directory management VoIP, IP camera and communications systems IoT technologies including MQTT and LoRaWAN Hardware support covering servers, desktops, laptops and mobile devices Delivering technical training ...

against SLAs, challenging tickets closed before they're fixed and spotting recurring weaknesses early Owning user access and systems control across Microsoft 365, the VoIP telephone system and other platforms, including 2FA Administering core platforms such as Microsoft 365 and managing licence and SaaS spend to find real cost savings ...