1 of 1 Contract Windows Jobs in East Sussex

of contact for technical issues, providing responsive and effective support across a range of systems. You'll manage incidents and service requests using ITSM tools, support users with Microsoft Windows and Office 365, and carry out tasks in Active Directory such as password resets and account unlocks. Your role will also involve troubleshooting network and remote access issues, ensuring … GCSEs including English and Maths ITIL Foundation certification Experience Proven background in a service desk or IT support environment Hands-on experience with ITSM tools Proficiency in supporting Microsoft Windows and Office 365 Familiarity with Active Directory functions Skills & Attributes Excellent communication and customer service skills Solid troubleshooting and problem-solving capabilities Basic knowledge of networking and remote access More ❯