Senior Business Systems Analyst - ServiceNow
Cambridge, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The One Group
writing, and platform best practice. What You'll Be Doing Engage with stakeholders to gather, challenge and refine business requirements Translate those requirements into clear, detailed user stories with acceptance criteria Run requirement playback sessions to gain approval and sign-off Document and map business process flows for both new and existing workflows Provide guidance on ServiceNow best … Looking For 5+ years as a Business Analyst, Systems Analyst, or similar Strong experience working with ServiceNow, especially in CSM and CMDB Excellent story writing, including test scenarios and acceptance criteria Comfortable advising stakeholders who are new to ServiceNow Skilled in process mapping and workshop facilitation Agile delivery experience (Scrum or Kanban) Familiar with ITIL principles and service More ❯
Employment Type: Contractor
Rate: £700 - £720 per day
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