AWS Connect Architect
- Hiring Organisation
- Red - The Global SAP Solutions Provider
- Location
- Ireland, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
occasional travel to Ireland Specific skills/experience required: Hands-on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services Strong experience with Salesforce SCV integration, S3, CloudWatch and Amazon Connect APIs. Strong experience … Dynamic and conversational IVR flow design using Amazon Lex, Polly, Lambda and DynamoDB. Experience in speech analytics, transcription, and sentiment analysis using Contact Lens. Experience with monitoring tools such as CloudWatch, CloudTrail, Datadog, etc. Experience building integrations across WFM, CRM, Unified Communications and contact centre solutions. Experience implementing ...