Service Desk Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Stevenage, Hertfordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £180 - £200 per day
Triaging incidents and service requests to determine priority and required action Escalating issues to 2nd-line or specialist teams when appropriate Troubleshooting hardware, software, and account - related problems Supporting Windows environments, Microsoft 365 and standard enterprise applications Maintaining clear and accurate documentation Ensuring a positive customer ...