St. Albans, Hertfordshire, England, United Kingdom
Xact Placements Limited
1st/2nd Line ITSupport - St Albans We’re looking to speak with an experienced 1st/2nd Line ITSupport Engineer to work onsite in St Albans. This is a fantastic opportunity for someone who thrives in a customer facing role and enjoys solving problems. You’ll be the face of ITsupport - responding to tickets, resolving hardware/software issues, setting up devices, and supporting end users. You'll also help manage IT assets and assist with system updates and projects. What we’re looking for: Previous experience in a 1st/2nd line support role Strong knowledge of Windows OS & Microsoft 365 Confident troubleshooting devices Excellent communication skills More ❯
Our client, a global organisation, urgently require an experienced ITSupport Engineer to undertake a contract starting immediately. In order to be successful, you will have the following experience: Extensive experience within ITSupport, Helpdesk, or Service Desk Excellent communication and interpersonal skills Working knowledge of Windows OS, Microsoft 365, Active Directory, basic networking Ability to … to detail Must be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Act as the first line of support for all internal IT queries via phone, email, and ticketing system Provide triage, basic diagnostics, and troubleshooting for hardware, software, and connectivity issues Escalate incidents to 2nd/… 3rd line teams or external suppliers where appropriate Support the setup and configuration of desktops, laptops, mobile devices, and user accounts Assist with system rollouts, software installations, and routine maintenance tasks Maintain accurate records in the service desk system, ensuring timely updates and resolutions Monitor IT systems and respond to alerts within agreed SLAs Participate in ITMore ❯
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
encouraging development from within. This organisation provide excellent benefits that they are constantly reviewing so that they are able to provide the best possible benefits for staff. THE ROLE ITSupport Assistant contract role 12 month contract Working 1 day from home, and 4 days from an office in Watford - free parking/excellent benefits including bonus 37.5hrs … per week (7.5hrs per day) IT applications support analyst - to support operational and a process support function, as well as maintaining primary and peripheral systems. Previous eperience in a similar role is ideal or for someone starting out within ITSupport role with some experience of 1st or 2nd line- on telephone/f2f … from lovely, friendly and corporate offices Key responsibilities: - managing daily incidents and problems for applications and technical queries - monitoring, maintaining and administering application systems, servers and interfaces - providing functional support to users on all supported applications and systems - taking ownership of issues and escalating, when required, to third-party vendors - on-boarding of new vendors - documenting new and existing More ❯
We are currently looking for an ITSupport Engineer to join our client on a 6 month contract to support them with a Windows 11 Migration Project. This is Inside IR35, Paying £155 per day and will require you to be on site for 5 days per week. You will be overseeing the migration process from Windows … to Windows 11 across various devices, including desktops, tablets, and mobile. We are looking for people with 1st & 2nd Line IT Technical Support experience. If you are interested please apply or send your CV to More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £ PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift … 8pm to 8am - 4-on 4-off on a rota basis. This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long … term. The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment. Immediate starts are available. You will have excellent communication skills. If you are looking to enhance your IT career then please apply now More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is … shift 8pm to 8am - 4-on 4-offon a rota basis. This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long … term. The ideal candidate will have worked in an IT Managed Services, Customer Services, or call centre environment. Immediate starts are available. You will have excellent communication skills. If you are looking to enhance your IT career then please apply now More ❯