2 of 2 Contract IT Support Jobs in the East of England

IT Support AnalystCambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a … collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to … these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including More ❯

IT Infrastructure Support Specialist - Systems & Patch Management Analyst We're seeking a detail-oriented and proactive Technical Infrastructure Analyst work an initial 3-month contract on our client's site in Suffolk. The candidate must therefore be a commutable distance Suffolk. This role is pivotal in maintaining the integrity, security, and performance of our client's enterprise systems. … You'll work closely with experienced Technical Analysts to apply patches, remediate vulnerabilities, and support life cycle management across both Windows and Linux environments. Key Responsibilities Patching & System Maintenance Install, configure, and maintain system software including operating systems and utilities. Apply security patches and updates in line with organisational policy and vendor guidance. Monitor patch compliance and report on … remediation progress. Vulnerability Management Investigate unauthorised access attempts and ensure compliance with relevant legislation. Collaborate with security teams to identify, assess, and remediate vulnerabilities. Support access control monitoring and incident response activities. Lifecycle & Infrastructure Operations Assist in the operation and control of IT infrastructure across hardware, software, and networks. Participate in change management processes for new or modified More ❯