4 of 4 Contract ITSM Jobs in the East of England

and vendor management Strong communication and interpersonal skills Excellent attention to detail and organisational ability Comfortable working with budgets and procurement systems/tools Awareness of ITIL and IT Service Management is a plus Should this position sound like the right one for you and you’re interested in finding out more, please do contact Matt at Agilis Search who More ❯

enhancement of knowledge within the team by mentoring and sharing knowledge and best practices. Essential Skills Good technical background Good understanding of the technology stack: Active Directory Forests, SQL, ITSM Toolsets, Software Monitoring (e.g. SCOM) Good Integrations between the systems Critical thinking skills Proactive Quick learner Outcome driven Desirable Skills Holds ISTQB Advanced Test/Technical Test Analyst PRINCE More ❯

analysis of issues with collection and analysis of performance metrics as-required to diagnose complex system problems in a timely manner 11. Ability to integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools 12. Ability to create custom dashboards from the Dynatrace tool based on customer requirements 13. Strong knowledge of APM KPIs and More ❯

planning Ensuring services meet production readiness standards Advising on Early Life Support and embedding continual improvement practices Analysing process performance and driving improvements The ideal profile: 10+ years in ITSM with a strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development More ❯