2 of 2 Contract ITSM Jobs in the East of England

user devices. Contribute to ITIL-aligned policy, reporting and continuous improvement. Requirements: Experience in IT asset, configuration or service management. Familiarity with ITSM/ESM tools, MDM platforms and CMDB management. Understanding of ITIL frameworks and WEEE and software licensing compliance. Valid UK driving licence with business insurance and access ...

Dynatrace, Splunk, Grafana Cloud, Elastic, and Cribl Build telemetry pipelines, dashboards, alerting, and automation Perform root-cause analysis and performance optimisation Integrate observability with ITSM, AIOps, and event management tools Skills & Experience Strong knowledge of observability pillars: metrics, logs, traces, user experience Hands-on experience with at least two major … solution delivery Excellent stakeholder communication skills Desirable Observability/CNCF certifications Cloud and cloud-native monitoring experience (AWS, Azure, Prometheus, eBPF) Experience with ITSM and alerting integrations Key Requirements: Candidates must be SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward ...