5 of 5 Contract Line Management Jobs in the East of England

retail stores and the head office,- overseeing the logistical and system-configuration elements of new store IT setups. The role provides day-to-day management of Microsoft 365, user administration, device management via ManageEngine MDM, and first-line oversight of Azure services and hosted servers in coordination … escalation point for IT while maintaining strong communication with stakeholders. A full job description is available on request, but to summarise your key responsibilities: Line management of the helpdesk team (3 colleagues) Operational performance : Helpdesk SLA compliance, escalations, prioritisation of tickets and workload. Store & Retail support : successful resolution ...

timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. … Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation ...

timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. … Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation ...

timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. … Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation ...

timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. … Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation ...