Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Venesky-Brown
and online meetings from first contact through to resolution of the issue. - Analyse, diagnose, and resolve incidents, including escalating issues to third parties. - Ensure assetmanagement information for the technology estate is current and recorded. - Update customers regarding service statuses, planned maintenance and service interruptions following communication procedures. more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Lorien
person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure assetmanagement information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver more »
person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure assetmanagement information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver more »