1 of 1 Contract Collaborative Working Jobs in Edinburgh

organisational environment. Essential Experience Strong commercial experience as a Service Designer/Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding of CRM systems and/or business-critical platforms. Experience translating user needs into … practical system and service requirements. Experience working with technology teams on platform or system transformation. Understanding of change, adoption and colleague training within technology-enabled transformation. Strong stakeholder management skills, with the ability to work across business, operations and technology teams. Strong facilitation, journey mapping, process mapping and workshop ...