IT Service Transaction Analyst
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, City of Edinburgh, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £350 - £400/day
reports from ServiceNow, including dashboards and progress reports. Ensure data quality in ServiceNow through updates and coordination with technical teams. Process and Continuous Improvement: Support adherence to IT Service Management processes, identifying improvement opportunities. Assist with creating and maintaining process guides and templates. Stakeholder Engagement ...