Customer Support Engineer - DERMS
Edinburgh & Lothians, Scotland, United Kingdom
Infoplus Technologies UK Ltd
Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor … DERMS functions such as DER aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelors degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). 3+ years of experience in application … Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency More ❯
Employment Type: Contract
Rate: From £350 to £450 per day
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