Deskside Support X4
- Hiring Organisation
- Square One Resources
- Location
- Edinburgh, Midlothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 120 - 147 Daily
ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution Support user onboarding, including device setup and account provisioning Manage incidents and service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking Adhere to SLAs ...