1st/2ndLineSupportEngineer, 3-Month Contract, Outside IR35, circa £200/day, Guildford (onsite) We’re hiring a hands-on 1st/2ndLineSupportEngineer to support a 200-user corporate environment and help deliver a new office tech setup. … to projects including Cyber Essentials and Intune. This is a fast-moving, onsite role with some travel between sites (car preferable). What you’ll do Provide 1st/2ndlinesupport across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows 10/11, M365/O365, Teams, printers/AV … DHCP/VLANs) and Wi-Fi support Maintain docs, asset lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2ndlinesupport experience in a corporate/MS environment Strong Windows 10/11, M365/O365, Teams, AD/Azure AD; Intune/Endpoint More ❯
Birmingham, West Midlands (County), United Kingdom
IT Talent Solutions
IT SupportEngineer (1st/2ndline) Overview We are looking for an enthusiastic and reliable IT SupportEngineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st linesupport and some exposure to 2ndline tasks, who is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a … tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2ndlinesupport when necessary Skills & Experience Experience in IT Support Strong understanding of Windows desktop and Microsoft 365 Knowledge of Active Directory user More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
SecondLine End User Support- Sheffield City Centre (On-site)£200-£250 per day- 3-month contract -Immediate start Are you an experienced IT support professional who thrives on solving complex technical challenges? We're looking for a hands-on SecondLineSupport Contractor to help deliver fast, effective technical … support to around 500 users across multiple sites. You'll be joining a Technical Services Team, working closely with Service Desk, Desktop Support, and Technical Services colleagues to reduce a backlog of service requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration … issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices More ❯
My client based in Malmesbury has an urgent requirement for an IT SupportEngineer to join on an initial 6 month contract with possible extensions thereafter and could lead to permanent employment if desired. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS … Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯