Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The Royal Society of Chemistry
Project Manager Team Lead Locations : Cambridge Contract Type: 18 Month Fixed term contract Hours : Full time Salary: Salary Plan, 66,000.00 GBP Annual We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract In this role you will be reporting to the Head of IT and you will manage … a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing ProjectManagement and Business Analysis. The ProjectManagement team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across … the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio. You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Royal Society of Chemistry
Project Manager Team Lead Locations : Cambridge Contract Type: 18 Month Fixed term contract Hours : Full time Salary: Salary Plan, 66,000.00 GBP Annual We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract In this role you will be reporting to the Head of IT and you will manage … a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing ProjectManagement and Business Analysis. The ProjectManagement team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across … the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio. You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output More ❯
Documentation: Create and manage reporting models, dashboards, and self-service models. Draft user guides and support documentation for Loan IQ functionalities. oTraining and Development: Conduct technical training sessions for project teams and end-users. Upskill colleagues within the squad and provide ongoing support. oTechnical Support: Provide technical SME support for new designs and enhancements. Manage patches, hot fixes, and … Java, VB, VBA, HTML, JavaScript, and basic Python. oCertifications: Finastra certified Implementer (FCI) for Loan IQ V7.5, Finastra Loan IQ User Training, Cognos series certifications. oSoft Skills: Strong stakeholder management, agileprojectmanagement, and team-building skills. Excellent communication and presentation abilities. Preferred Skills: oExperience with cloudification of applications using AWS. oKnowledge of event management frameworks and API integrations. oProven consulting exposure and ability to provide strategic and tactical solutions. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared More ❯
in an increase to CLV and revenue Actively advocate for the customer by embedding customer needs, preferences, and feedback into decision- making processes Conduct regular reviews to ensure that project activities align with the overarching goal of delivering an exceptional customer experience Ensure consistent and positive customer interactions are delivered across all touchpoints Collecting and Acting on Customer Insights … for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer Journey Mapping and Management Utilise Customer Journey Management tools and techniques to develop comprehensive customer journey maps that encompass customer touchpoints, emotions, and opportunities based on insights Regularly review and update journey … maps to reflect evolving customer expectations and market trends Provide recommendations and improvements for existing projects and new project planning based on journey mapping outcomes CX Metrics and KPIs Define and track key performance indicators (KPIs) suitable for luxury customers to measure customer satisfaction and loyalty Manage the monitoring of social media listening for customer sentiment Conduct regular reviews More ❯
other mission-critical tools. Working across these platforms, the Integrated Test Release Strategy team drives consistent testing practices, ensures compliance with enterprise standards, and supports the shift towards an agile system design lifecycle framework. The Role As a Microsoft 365 Mobile App QA Automation Engineer, you'll design, develop, and execute automated test scripts to guarantee the quality, performance … Understanding of API testing and integration points. Experience with CI/CD tools such as Jenkins. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of Agile frameworks (Scrum, Kanban, SAFe). Experience with Agileprojectmanagement tools (Jira, Confluence). What's in it for You? Work with industry-leading technology in More ❯