center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system more »
Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/ more »
of the Unified Communications team, responsible for assisting with ICT projects regarding Unified Communications. They will have knowledge of managing and supporting people and Avaya telecommunications platforms, vendor agnostic network services and technologies to including but not limited to, on-premises, mobile, remote and cloud services, along with experience of … apps that have been through the Groups change and configuration management processes. The post holder will have experience of managing and supporting people and Avaya telecommunications platforms. The post holder will be responsible for expensive digital equipment and leading on the configuration, testing, software, repair, and maintenance. Will have some more »
Avaya Telephony Engineer - Northampton, Leicester & Manchester Here at Lucid we have an exciting opportunity for an Avaya Telephony Engineer, the successful candidate will have a strong understanding migrating & reprograming IP address and connecting the Routers. There are 3 different locations that need to be covered: Northampton - 4 sites Leicester more »
