ServiceNow Business Process Consultant
- Hiring Organisation
- TechYard Limited
- Location
- London, United Kingdom
- Employment Type
- Contract
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform … process improvement initiatives Advise Product Owners throughout delivery, including story creation, refinement, prioritisation, and roadmap planning Ensure process and platform decisions align to desired business outcomes and operational goals Support Agile delivery activities across workshops, backlog refinement, and implementation planning Requirements 5+ years experience in Business Process Consulting ...