22 of 22 Contract CMDB Jobs in England

Role: ServiceNow DevOps Engineer DevOps Engineer CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team. This role will … focus on designing, implementing, and maintaining the Configuration Management Database (CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Key Responsibilities CMDB Management Design ...

Title: ServiceNow CMDB Consultant Job Summary The ServiceNow CMDB Consultant is responsible for the design, implementation, configuration, and ongoing optimization of the ServiceNow Configuration Management Database (CMDB). This role ensures accurate, reliable, and actionable configuration data to support IT Service Management (ITSM), IT Operations Management (ITOM), Asset Management … stakeholders across IT, security, and operations to define data models, governance, and processes that align with business objectives and industry best practices. Key Responsibilities CMDB Design & Implementation Design and implement CMDB data models aligned with business and technical requirements Configure CI classes, attributes, relationships, and reconciliation rules Implement and maintain ...

Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB, metadata, core data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices ...

working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix Discovery, Dynatrace, SCCM/Intune, SolarWinds, and other estate systems. An experienced contract Service Management Enterprise … Architect is urgently required to stabilise the CMDB design, ensure alignment with Design Authority governance, and lead service management centric architecture decisions during the implementation. Job Purpose As a Service Management Enterprise Architect, you will provide direct architecture leadership across the full lifecycle of our client's new Helix based ...

data protection. Manage incidents and requests in ServiceNow, meet SLAs, document root causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant disposal. Key Requirements: ITIL-oriented (certification preferred). Strong analytical, organizational, and communication skills. Solid understanding ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

support and optimise IT service management across the organisation. Key Responsibilities: Design, develop, configure, and maintain ServiceNow applications and modules (e.g. ITSM, ITOM, CMDB). Build and customise workflows, business rules, client scripts, UI policies, and integrations. Collaborate with internal stakeholders to gather requirements and translate them into scalable ServiceNow ...

Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

ideal candidate will have strong experience in Designing, developing, and maintain custom code for all ServiceNow modules, Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change), Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications, Supporting the iterative configuration of the HRSD application ...

Experience setting up and configuring enterprise ITSM platforms - ideally Dynamics Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience in building and maintaining automation and/or workflow orchestration Strong analytical and problem solving skills ability ...

Contract duration: 6 months and will be extended further Location: London Job Details: Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ServiceNow back ground experience needed CSA certified - good to have ...

maintain workflows, forms, scripts, and automation Manage notifications, UI pages, dashboards, and Service Portal components Create and manage user roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation … with ITSM, ITOM, TPRM, Service Portal, and Scoped Applications Experience with workflow design, scripting, integrations, and performance tuning Strong understanding of Incident, Problem, Change, CMDB, and Service Catalog Proficiency in JavaScript, HTML, CSS , and ServiceNow scripting Experience working with ServiceNow domains Solid background in troubleshooting and optimising workflows and scripts ...

faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed up request fulfilment, and support … process re-design. Required Skills & Experience Experience administering and configuring enterprise ITSM platforms - ideally Hornbill Service Manager, or similar including service desk, catalogue, workflows, CMDB/asset management. Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience ...

asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB:?Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … departments. Auditing and Verification:?Defining and improving the audit process, directing periodic audits of the physical IT infrastructure against the recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes:?Collaborating closely with other ITIL process managers, especially Change ...

successfully implement complex ITSM platforms on time and within budget. Key Responsibilities Define, validate, and govern BMC Helix architecture, including ITSM Suite, Digital Workplace, CMDB, and Smart IT . Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows . Ensure alignment with ITIL best practices … Orchestrators, Discovery, and Service Assurance tools . Configure and manage APIs, web services, and middleware to enable seamless data exchange. Oversee complex integrations including CMDB reconciliation, auto-ticketing, and identity management . Own technical delivery across multiple projects, ensuring adherence to delivery governance and quality frameworks . Conduct risk assessments ...

Role Title: ServiceNow Product Owner Duration: contract to run until 3/06/2026 Location: Manchester, Hybrid 3 days per week onsite Rate: up to £613.34 p/d Umbrella inside IR35 Role purpose ...

working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix click apply for full job details ...

enterprise CMDB.This role will provide architectural leadership across service management, infrastructure, and enabling technologies, helping stabilise design decisions and ensuring the CMDB is fit for production within a complex, large-scale environment. Role & Responsibilities: Provide end-to-end architectural ownership for a new CMDB and service management platform Shape … govern CMDB design covering discovery, integrations, reconciliation, and service models Ensure alignment with enterprise architecture standards, governance, and ITSM best practice Support service taxonomy, dependency mapping, and service-centric operating models Act as the architectural bridge between service management, infrastructure, engineering, and third-party partners Translate architecture into clear guidance ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and Middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. Key Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace … Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto-ticketing and identity management integrations. Own end-to-end technical delivery, ensuring compliance with ITIL, enterprise standards and governance frameworks. Support ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...