4 of 4 Contract Chatbot Jobs in England

make a genuine impact. You'll play a key role in how we introduce, develop and optimise digital solutions, including conversational AI, automation, chatbots and customer self-service technology . We're looking for more than someone who can identify opportunities for improvement. We want someone who can take those … journeys and improve operational efficiency. Your responsibilities will include: Driving digital innovation: Implementing, configuring, testing and continually improving digital solutions, including conversational AI, automation, chatbots and self-service technologies. Making a measurable difference: Using data, customer insights and performance measures to identify opportunities, improve efficiency and deliver better customer experiences. ...

Salesforce, investigating issues affecting websites, portals, online chat, booking systems and other online customer journeys. Supporting the performance and continuous improvement of online chat, chatbots, Agentforce, self-service and automated customer processes. Identifying recurring issues, customer pain points and opportunities to use AI, automation and improved content to streamline processes … within digital support, customer experience, analysis or an operational environment. Experience using a case-management system such as Salesforce. Practical knowledge of online chat, chatbots, Agentforce, self-service and automated customer journeys. Strong analytical and problem-solving skills, with the ability to identify inefficient processes and turn findings into clear ...

secure, scalable and supportable solutions. You'll lead the design and build of applications, integrations and AI-enabled solutions production-ready AI agents and chatbots, while assuring code quality, testing, documentation and release controls. Working across Technology and the wider business, you'll solve complex technical challenges, shape best practice … Azure DevOps Proven technical leadership, including owning complex Power Platform or Dynamics 365 delivery and coaching engineers Practical experience taking enterprise AI agents or chatbots from prototype to production, including orchestration, grounding, security, evaluation, monitoring and human oversight And in return, you'll get the best from us: Hybrid working ...

someone with a background in digital customer experience, digital products, CRM platforms, process improvement or automation , particularly if you've worked with Salesforce, Agentforce, chatbots or AI-enabled customer journeys and enjoy turning customer or operational challenges into practical solutions. Where will I be working? Full time at our offices … tools . Experience using Salesforce or a similar CRM/case-management platform . Technical understanding and knowledge of Salesforce Agentforce, AI, automation and chatbots . Strong organisation skills and the ability to manage multiple priorities. Experience working with a range of stakeholders, delivery teams and third-party suppliers. ...