Dynamics 365 CRM Product Analyst - Central Government
London, United Kingdom
InterQuest Group (UK) Limited
ROLE PURPOSE As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation's Microsoft Dynamics 365 CRM and Power Platform capabilities. This multi-faceted role combines business analysis, application support, training, testing, and product ownership to ensure the CRM platform … improvements, deliver training, and ensure the system evolves in line with user needs and strategic goals. KEY RESPONSIBILITIES Product Ownership & Business Analysis • Act as the internal champion for Dynamics 365 CRM and Power Platform, promoting best practices and identifying opportunities for improvement. • Gather and document business requirements, translating them into functional specifications for system enhancements. • Collaborate … stakeholders to prioritise and deliver CRM improvements aligned with business objectives. Training & Documentation • Develop and deliver user training sessions and materials to support adoption and effective use of Dynamics 365 and Power Platform tools. • Maintain up-to-date documentation including user guides, process flows, and training manuals. Testing & Quality Assurance • Design and execute test cases for More ❯
Employment Type: Contract
Rate: £500 - 600 per day
Posted: