3 of 3 Contract Help Desk Support Jobs in England

Help Desk Support Supervisor 12 Month FTC Milton Keynes: £25,700 - £28,000 Hybrid with requirement for onsite working during peak periods Are you ready to lead with purpose and make a real impact? Join AQA as a Help Desk Supervisor and become a key part of our Service Delivery team, supporting examiners across … the UK during live marking series. In this dynamic role, you'll lead a team of help desk agents, provide expert second-line support, and drive continuous improvement through training and development initiatives. If you thrive in a fast-paced, customer-focused environment and enjoy solving complex challenges while supporting others, we'd love to hear … from you. What you'll be doing: Supporting and guiding a team of help desk agents during major exam series, helping ensure smooth operations and timely resolution of queries. Acting as a key contact for escalated technical issues, providing second-line support and expert advice. Assisting with rota planning, training delivery, and continuous improvement projects-bringing More ❯

Job Title: Help Desk Support 3 Duration: 4 months Job Description: Main Duties & Responsibilities: Responsible for the execution of the end-to-end work order management, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain. To accurately record all information necessary to … and actively resolve any customer issues according to the Customer Complaint process. To be prepared to work on any CEC contracts, projects and initiatives at short notice to support the changing needs of the business. More ❯

Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk Support Engineer on a contract basis - London based Role The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or … internal ticketing system. To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent. To develop support documentation where required to improve the user experience. To develop their skillset in-house with a clear progression expectation to higher levels of expertise. Provide on occasion out of … hours support as required. To assist the Group Technology and wider Information Any other ad-hoc work requests as determined by the Group IT Manager. Profile The IT Support Engineer will have a proven track record of supporting complex disparate networks. Supporting all levels of the business users including VIPs, managing expectations and seeing a problem More ❯