Job Title: ITSupportTechnician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused ITSupportTechnician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. … You will act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate … with ITsupport teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. More ❯
Are you passionate about technology and eager to kickstart your career in IT? We're looking for a motivated and curious individual to join our team as an ITSupportTechnician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within … IT— all with the support of a friendly and experienced team What You'll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For: A genuine interest in IT and technology More ❯
Your new company An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality ITsupport across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team. Your new role You'llbe supporting the client as … an IT Deployment SupportTechnician,responsible for supporting the refresh and migration of end-user devices.Working under the direction of the Contractor Engineer and Site Manager, you'llplay a key role in ensuring the smooth delivery of new laptops and the collection of legacy equipment, all in line with the project's migrationschedule. Key Responsibilities include - Setting … up andoperating the Refresh Clinic Migrating andrefreshing laptops for end users Logging into systemsas instructed to support device setup Collecting and handingover devices in line with the migration plan Updating workflowmanagement systems accurately Escalating unresolvedissues to Post-Migration Support Engineers Conducting dailymanual stock checks and reporting findings Ensuring securepackaging and classification of returned devices Moving equipmentbetween storage and More ❯
technology career where you can really make a difference. At Princess Alice Hospice, we’re a charity focused on delivering outstanding care to patients, their families, and friends. The ITsupport you provide will directly enable our teams to do just that. You’ll see the impact of your work every single day. About the role: We are … looking for an IT and Digital SupportTechnician to join our Digital & Performance Team. This multi-site role will focus on supporting and coordinating updates to connectivity and technology across our retail estate—nearly 40 shops from Ealing to Dorking, and Egham to Croydon. You’ll work closely with suppliers and colleagues to ensure our shops can … continue generating vital income. You’ll also provide first and second line technical support to users across our main site in Esher, satellite office in Hersham, and retail locations. Day-to-day, you’ll respond to user requests across multiple channels, troubleshoot issues, and deliver practical solutions. You’ll also assist with onboarding new starters, updating equipment, and maintaining More ❯