6 of 6 Contract ITIL Foundation Certificate Jobs in England

driving excellence in IT Service Management? The West Midlands Combined Authority is seeking a dynamic professional to help align ICT systems and services with ITIL best practice guidelines. In this pivotal role, youll ensure that all live systems are fit for purpose, secure, and continually improving, supporting the integrity … from you. Please note, this is a 6 month Fixed Term Contract. What you will be doing. To assist in the effective implementation of ITIL practices that add value to Digital and Data. To assist in maintaining good IT Service Management best practice (ITIL). To ensure that

result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues … technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data

either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support … development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports

either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support … development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports

Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee … compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential Skills & Experience ITIL Foundation certification (plus at least one ITIL Lifecycle course or equivalent). Proven experience in service management and stakeholder engagement. Strong decision

housekeeping to maintain data integrity. Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data accuracy. Collaborate with other ITIL process managers (Change, Incident, Problem) to provide accurate configuration data for impact assessments and problem resolution. Coordinate resources and deliver training to ensure team … from acquisition to disposal. What you'll bring: Proven experience in designing and managing SACM processes within complex IT environments. Strong knowledge of ITIL 3.0/4.0 frameworks. Experience delivering government or defence projects. Ability to tailor processes to specific project needs. Excellent stakeholder engagement and communication skills. Desirable