Product Manager - Unified Communications & Contact Centre
- Hiring Organisation
- ECS
- Location
- London, United Kingdom
- Employment Type
- Contract, Work From Home
experience in UCaaS, CCaaS or cloud communications Strong knowledge of Microsoft Teams Phone, Direct Routing, SIP, omni-channel CCaaS Understanding of legacy voice systems (PBX, ISDN, PSTN) Commercial acumen and experience building pricing models Ability to translate technical features into customer value Desirable skills Experience with AI-driven CX tools ...