Excel, and Project. Assist in the migration of large enterprise clients to Office 365 and manage deployment from various sources. Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset. Provide occasional on-call support during nights and weekends as needed. Required Skills and Experience: Extensive experience with Microsoft Office 365 and expert knowledge of Office More ❯
Excel, and Project. Assist in the migration of large enterprise clients to Office 365 and manage deployment from various sources. Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset. Provide occasional on-call support during nights and weekends as needed. Required Skills and Experience: Extensive experience with Microsoft Office 365 and expert knowledge of Office More ❯
knowledge of ITIL v4 with relevant certification Proven experience in designing or improving service management capabilities across Enterprise environments Hands on experience with ITSM tools which include ServiceNow, BMCRemedy or Jira Service Management Familiarity with product team operating models and agile devops environments Excellent skills in documentation, process design, stakeholder communication and governance development Ability to develop and More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
skills.Excellent written and verbal communication skills.Ability to interface with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Adecco
and verbal communication skills. Ability to interface with key software/hardware partners such as Microsoft and AvePoint. Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus. Experience with server, storage, and network technologies. More ❯
skills. Excellent written and verbal communication skills. Effective interface experience with software/hardware partners (e.g., Microsoft, Cisco). Familiarity with incident, change, and problem management disciplines; knowledge of Remedy ITSM toolset is a plus. Desired Skills/Experience: Telephony and network experience. ITIL Certification with an in-depth understanding of ITIL principles is a plus. If you're More ❯
verbal communication skills. Proven ability to interface effectively with key software/hardware partners (e.g., Microsoft, AvePoint). Experience with incident, change, and problem management disciplines; familiarity with the Remedy ITSM toolset is a plus. Desired Skills & Experience: ITIL Certification and a deep understanding of ITIL principles, functions, and processes. Experience with server, storage, and network technologies. Candidates will More ❯
verbal communication skills. Proven ability to interface effectively with key software/hardware partners (e.g., Microsoft, AvePoint). Experience with incident, change, and problem management disciplines; familiarity with the Remedy ITSM toolset is a plus. Desired Skills & Experience: ITIL Certification and a deep understanding of ITIL principles, functions, and processes. Experience with server, storage, and network technologies. Candidates will More ❯
or the problem has been mitigated or resolvedProblem management Initiate and monitor actions to investigate patterns and trends to resolve problems Effectively consult specialists where required Determine the appropriate remedy and assist with its implementation Determine preventative measuresService reporting Ensure the service management platform is up-to-date at all times with Customer Service activities Produce relevant reports in More ❯
MoD Service Centre . ITIL 4 Certification , particularly in Create, Deliver and Support . Experience with software licensing , compliance audits, or vendor agreements. Familiarity with service management tooling, particularly Remedy or similar platforms. What We Offer: Competitive daily rate up to 550 per day inside IR35 Opportunity to work with cutting-edge technologies. Collaborative and innovative work environment. Flexible More ❯
Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
planning, issue resolution, and system readiness across assigned User Organisations. About You: Strong background in the design, configuration, testing, and deployment of IT Service Management systems (e.g., ServiceNow, BMCRemedy, or similar). Solid understanding of large-scale public safety or critical communications programmes, ideally including previous work on secure networks. Experience working with or within Emergency Services organisations More ❯
Collaborate with a multicultural team to ensure seamless Exchange Operations. Take ownership of initiatives and troubleshoot Exchange mail flow issues to the root cause. Assist in reviewing documentation, managing Remedy ticketing, and implementing change controls. Communicate effectively with Line of Business (LOB) stakeholders and clients to address technical needs. Qualifications: Bachelor's degree in Information Technology or a related … problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMCRemedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and collaborative More ❯
Collaborate with a multicultural team to ensure seamless Exchange Operations. Take ownership of initiatives and troubleshoot Exchange mail flow issues to the root cause. Assist in reviewing documentation, managing Remedy ticketing, and implementing change controls. Communicate effectively with Line of Business (LOB) stakeholders and clients to address technical needs. Qualifications: Bachelor's degree in Information Technology or a related … problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMCRemedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and collaborative More ❯
Collaborate with a multicultural team to ensure seamless Exchange Operations. Take ownership of initiatives and troubleshoot Exchange mail flow issues to the root cause. Assist in reviewing documentation, managing Remedy ticketing, and implementing change controls. Communicate effectively with Line of Business (LOB) stakeholders and clients to address technical needs. Qualifications: Bachelor's degree in Information Technology or a related … problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMCRemedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and collaborative More ❯
Collaborate with a multicultural team to ensure seamless Exchange Operations. Take ownership of initiatives and troubleshoot Exchange mail flow issues to the root cause. Assist in reviewing documentation, managing Remedy ticketing, and implementing change controls. Communicate effectively with Line of Business (LOB) stakeholders and clients to address technical needs. Qualifications: Bachelor's degree in Information Technology or a related … problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMCRemedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and collaborative More ❯
Portsmouth, Hampshire, Southwick, United Kingdom Hybrid / WFH Options
Carbon 60
Troubleshoot IM/IX infrastructure · Provide SharePoint IX support for the afloat IM lifecycle · Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). · Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. · Remove data from decommissioning vessels and archive to NHB … projects. · Provide IM SME input and feedback on direction to NETOPS DIR · Test content of revised Book of Reference BRd7747 before reissue. · Attend monthly interop working groups. · Respond to Remedy tickets and investigate IM interop issues. · Test changes to software/system versions for impact on IM interop. · Provision of new FLC sites for L2/L1 areas (Hub More ❯
e.g., BT, Vodafone, TalkTalk, Sky). Confident telephone manner and strong interpersonal skills. Ability to work in a fast-paced, high-volume environment. Experience using ticketing or scheduling tools – Remedy experience preferred . Strong organisational and time-management skills. Key Responsibilities: Use the Remedy ticketing system to manage and update customer cases. Schedule engineers to visit customer properties More ❯
e.g., BT, Vodafone, TalkTalk, Sky). Confident telephone manner and strong interpersonal skills. Ability to work in a fast-paced, high-volume environment. Experience using ticketing or scheduling tools – Remedy experience preferred . Strong organisational and time-management skills. Key Responsibilities: Use the Remedy ticketing system to manage and update customer cases. Schedule engineers to visit customer properties More ❯