3 of 3 Contract Remedy Jobs in England

Service Request Management. Experience supporting cloud-based services. Experience working within complex, multi-supplier environments. Jira Service Management (JSM), Confluence and/or Remedy experience. Strong stakeholder and supplier management skills. Experience with service reporting and Continual Service Improvement. Current and active SC clearance. Sole UK national. Service Management ...

governance. - Strong CMDB and Configuration Management System (CMS) administration experience. - Experience managing Configuration Items, CI relationships and configuration baselines. - Strong knowledge of BMC Remedy and its use within SACM and ITSM processes. - Experience supporting Change, Release and Incident Management through CMDB integration. - Experience conducting configuration baseline comparisons and change ...

technical testing environment. The successful candidate will have experience working alongside testing teams and a good understanding of IT Service Management (ITSM) platforms, ideally Remedy or similar software. You will work with business stakeholders, technical specialists and test teams to ensure requirements are clearly defined, systems are thoroughly tested … validation. Analyse business processes, workflows and system functionality. Support the identification, investigation and resolution of defects and issues. Work with ITSM platforms, ideally Remedy or equivalent tools. Facilitate communication between business stakeholders, technical teams and testers. Maintain clear requirements documentation and traceability throughout the project lifecycle. Support the delivery ...